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We know that issues which you keep in JIRA are extremely important to your business and we make sure that it is properly protected.

What data is stored

The only data stored is related to the JIRA host which installed the add-on. Data stored includes clientKey, publicKey, baseUrl, productType, sharedSecret, timestamp when the add-on was installed and timestamp when the add-on was enabled.

Below is an example on what data is stored on our end.

Code Block

{
    "_id": {
        "$oid": "5716a7c4507ee272a9dc2f18"
    },
    "clientKey": "jira:f6f1d26e-78aa-4d26-9e36-20ee3a47b6ac",
    "publicKey": "MIGfMA0GCSqGSIb3DQEBAQUAA4GNADCBiQKBgQCDeUYyY6AaJI1qkk7hXiA1ss0SgK2up9yESbwQLJbvdDAkYtkAUzBMAHVHL+iWsM+6cgmzV0PIO6MDjqlKfv84YE2xoNaE0F+tdvYkSuEOYvtQOMfWAVeKwnIudEhLYKu7J87IbxH6LfhlsKnAJr5ZgYMtcsGgIXqM+Qu0BNHkAQIDAQAB",
    "baseUrl": "https://jqlsearchextensions.atlassian.net",
    "productType": "jira",
    "timestampInstalled": 1461133982158,
    "timestampEnabled": 1462148069902
}

JQL Search Extensions for JIRA (JSE) does not store any information about issues, projects or users in its database.

Logging

...

Data storage

JQL Search Extensions system

The following information is stored in the app’s system:

installation information necessary for the app to communicate with Jira; including the encrypted token
user created queries (su‌bqueries, field match etc.)
issues, fields and projects cache necessary to fulfill app’s functional and performance requirements
logs for support purposes containing information like Jira issue ids and Jira instance identifiers

Data is automatically removed within a month after uninstallation of the app.

Stored in Jira

Indexing metadata on issues and other Jira entities

Personal data

No personal data is stored by the app by design.

Any user generated content, for example the JQL subquery aliases, require a manual removal by the user if it contains sensitive information.

Changes to this policy

Changes to this policy can be introduced at any time. Please check this page regularly to be informed about the changes. We will also try to reach you by email. You can subscribe to the Confluence space RSS feed to receive notifications: https://jqlsearchextensions.atlassian.net/wiki/createrssfeed.action?types=page&blogpostSubTypes=attachment&spaces=SEARCH&title=JQL+Search+Extensions+RSS+Feed&labelString%3D&excludedSpaceKeys%3D&sort=modified&maxResults=10&timeSpan=30&confirm=Create+RSS+Feed&showContent=false&os_authType=basic

Versions Compared

Old Version 1

New Version 2

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