We know that issues that you keep in JIRA are extremely important to your business and we make sure that data is properly protected.
Security
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Platinum Partner program support requirement
Support channels: Support portal
6 years experience on Atlassian marketplace
Compliance
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& Compliance
Please refer to https://trust.appfire.com/ to answer your security questions.
Personal data and GDPR
No personal data is stored by the app by design.
Any user generated content, for example the JQL filters, require a manual removal by the user if it contains sensitive information.
For more information please see https://appfire.com/gdpr/
Data storage
JQL Search Extensions system
The following information is stored in the app’s system:
installation information necessary for the app to communicate with Jira; including the encrypted token
user created queries (filters, subqueries
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etc.)
issues, fields and projects cache necessary to
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fulfil app’s functional and performance requirements
logs for support purposes containing information like Jira issue ids and Jira instance identifiers
Data is automatically removed within a month after uninstallation of the app.
Stored in Jira
Indexing metadata on issues and other Jira entities
Personal data
No personal data is stored by the app by design.
Any user generated content, for example the JQL subquery aliases, require a manual removal by the user if it contains sensitive information.
Where does Digital Toucan stores the data?
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Data region
JQL Search Extensions stores data in Atlas Mongo hosted by Amazon Web Services infrastructure in Oregon, United States.
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Data in Jira is stored according to your Jira data residency configuration.
Changes to this policy
Changes to this policy can be introduced at any time. Please check this page regularly to be informed about the changes. We will also try to reach you by email. You can subscribe to the Confluence space RSS feed to receive notifications.