This site is moving soon to become part of an integrated Appfire documentation and information site for our apps. This site will remain available during the transition to our new and improved site. Once this site is moved over, this banner will be updated with the new site link for easy access.

Take a look here! If you have any questions please email support@appfire.com

Skip to end of metadata
Go to start of metadata

You are viewing an old version of this page. View the current version.

Compare with Current View Page History

Version 1 Current »

Problem

The indexing progress bar is hanging for more than an hour

In rare situations, Jira configuration may prevent our indexing service from accesssing issues on your Jira.

Solution

  1. Follow the steps in the App Permissions 

  2. Contact our support and make sure to include your Jira URL

Our support team will help if you indexing is stalled.

  • No labels