This site is moving soon to become part of an integrated Appfire documentation and information site for our apps. This site will remain available during the transition to our new and improved site. Once this site is moved over, this banner will be updated with the new site link for easy access.

Take a look here! If you have any questions please email

Indexing never finishes


The indexing progress bar is hanging for more than an hour

In rare situations, Jira configuration may prevent our indexing service from accesssing issues on your Jira.


  1. Follow the steps in the

  2. Contact our support and make sure to include your Jira URL

Our support team will help if your indexing is stalled.