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Board filter is not preserving rank

Owned by Daniel Turczanski, created
Last updated: Aug 03, 2021
1 min read

Problem

Filter saved in Extended search is not preserving the rank in the board

Solution

If the filter is managed by JQL Search Extensions, the JQL query in the filter is updated every few minutes by the indexing service. Any external changes are overwritten.

Make sure your board filter ends with the ORDER BY RANK clause. Do not apply the ranking from the Jira board settings because this change is going to be overwritten.

  1. Go to Apps → JQL Search Extensions

  2. Choose Extended search filters from the menu on the left

  3. Find and edit your filter: … → Edit query

  4. Make sure there is an ordering clause at the end of the query: ORDER BY RANK

  5. Click Search

  6. Click Save

You board will automatically detect the change and rank will be preserved.

As an alternative solution you can create a new filter in Jira and refer to your Extended search filter with the JQL: filter='Your filter name'