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Data residency FAQ
- Weronika Spaleniak (Unlicensed)
1. What does it mean that my OKR for Jira data is stored in EU or in the US?
This means that we are going to store your OKR data in a database located within the EU. The application serving your requests will also be hosted within the EU.
2. How can I check where my data is stored?
Our data is stored where the Jira data is stored. You can view where your Jira in-scope product data is hosted from your organization's administration. You must have Jira organization admin permissions to do this.
To view where your product data is hosted:
Go to admin.atlassian.com. Select your organization if you have more than one.
Select Security > Data residency.
This will open the data residency page for your organization. This page lists the Atlassian products in your organization, the location of each product, and the AWS regions the location corresponds with. If a product is PINNED to a location, its in-scope data is held in place there.
3. Is my OKR for Jira data stored in EU if my Jira is also in EU?
Yes, if your Jira data is stored in EU.
4. If my OKR for Jira data is currently stored in the US, can I migrate it to EU?
No, currently Atlassian does not support this. You’d need to create a new Jira instance with the data residency in EU and then install the app there. Let us know if you’d like to migrate your OKR data from a US-based instance to an EU-based instance. We might be able to help.
Please refer to this Atlassian page for more information on data residency.
If you’d have any further questions regarding our app’s data residency, please contact our support.